Under Article 19 of the Swiss Federal Act on Consumer Protection (FACP) regarding custom-made goods, since each product is uniquely crafted to your specifications (including personalized designs/sizes/materials), returns or refunds are not accepted for non-defective items after design confirmation and payment.

We guarantee premium quality. If you encounter any of the following issues, please submit clear photos/videos with unopened packaging within 14 days of delivery (aligned with Swiss consumer law): ❶ Fading/Blurred prints ❷ Structural damage ❸ Significant deviations from approved designs ✅ Quality issue resolution process: Email evidence to info@pixswiss.ch Receive inspection results within 24 hours (Swiss working days) Priority free remake Full refund via original payment method if remaking is impossible (5-7 business days)

⚠️ Non-quality related scenarios include: • Minor color variations (due to screen differences) • Subjective aesthetic preferences • Packaging damage during transit (unless insured) • Issues reported after 14 days